OctansCare Digital Front-Door Presentation

Introducing the OctansCare Digital Front-Door

The future of patient engagement for your practice, powered by AI.

(Seamlessly integrated with indici)

The Modern Practice Challenge

📞

High Call Volume

Majority of calls are for simple enquiries like checking lab results, prescription status, or appointment availability.

Patient Expectations

Patients want the convenience of booking and managing their healthcare anytime, from any device.

burnout;

Staff Burnout

Administrative burden leads to less time for high-value patient care and increased staff burnout.

More Than an AI Receptionist: A Unified Digital Front-Door

Today we're introducing a new service from OctansCare. It's a single, intelligent platform that automates your patient interactions across every channel, designed to work perfectly with indici and other PMS systems.

📞
AI Voice Reception
💬
AI Web Chatbot
📝
Online Booking Portal
🟢
Social & Messaging

Core Features

🏢Practice AI Profile

A central knowledge hub the AI uses to answer questions about your hours, services, and policies. Included for free with every plan.

🔄Multi-System Integration

Natively connects with indici and other PMS systems, plus channels like WhatsApp, to create a truly unified experience.

📄Patient-Specific Enquiries

Securely handles patient requests for appointments, lab results, prescription status, and invoices.

↪️Intelligent Fallback

If the AI cannot resolve an issue, it automatically transfers the call to a human receptionist.

How It Works: AI Interaction Credits

Our pricing is simple and flexible. Instead of separate fees for each service, every plan comes with a monthly bundle of **AI Interaction Credits**.

  • 🏢 Practice Information Hub

    Update welcome messages, opening hours, special announcements (e.g., Christmas), or health promotions.

    Free
  • 📞 1 Minute of AI Reception Call

    Includes telephony, voice synthesis, and conversational AI.

    10 Credits
  • 💬 1 AI Chatbot Conversation

    Includes up to 10 back-and-forth messages with our AI.

    5 Credits
  • 📝 1 Whitelabelled Booking Form Submission

    Covers the cost of processing a web-based booking request.

    2 Credits
  • 🟢 1 WhatsApp Conversation

    Includes platform fee for a 24hr session & 10 AI messages.

    7 Credits
  • 🔵 1 Facebook/Instagram Convo

    Includes platform fee for a 24hr session & 10 AI messages.

    6 Credits
  • ✈️ 1 Telegram Conversation

    Includes platform fee for a 24hr session & 10 AI messages.

    5 Credits

The Actionable Item Fee

A separate fee is charged for high-value actions that directly impact your revenue or efficiency. This is charged *in addition* to any credits used during the conversation.

Appointment Management

NZ$0.45

Per successful booking, reschedule, or cancellation.

Future Actions

Coming Soon

This model allows us to easily add new chargeable actions like repeat script requests and test result notifications.

Our Pricing Packages

Digital Starter

NZ$180/mo
  • 3,000 Included Credits
  • $0.06 Overage Rate
POPULAR

Digital Clinic

NZ$330/mo
  • 6,000 Included Credits
  • $0.055 Overage Rate

Super Clinic

NZ$500/mo
  • 10,000 Included Credits
  • $0.05 Overage Rate

Enterprise

Let's talk
  • Custom Credits
  • Custom Rates

A Collaborative Pilot Programme

We believe in partnership, not just providing a product. To ensure the solution is a perfect fit for your practice, we'd like to propose a collaborative pilot.

🎁

First Month Free

No fees and no obligation.

🤝

Personalised Experience

We will work closely with your team to configure the AI to meet your specific needs.

🎯

Targeted Goals

Together, we will identify key areas for improvement and measure the impact from day one.

Let's Get Started

We're ready to help you transform your patient engagement and reduce your administrative workload.

Malik Rizwan

Digital Solutions Lead / Product Owner, OctansCare

Email: info@octanscare.co.nz

Phone: +64-9-872 7576